Privacy Policy
Bay Area Pool Service
Effective date: June 20, 2026
Bay Area Pool Service ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website (bayaps.com) or providing us your information, you agree to this Policy.
Information We Collect
We collect information you provide directly to us, including your name, email address, phone number, and service address; details about your pool and the services you request; and appointment preferences and any messages you send us.
We also automatically collect limited technical information when you visit our website, such as your IP address, browser type, and pages viewed, through cookies and similar technologies.
How We Use Your Information
We use the information we collect to schedule, provide, and manage pool services and appointments; respond to your inquiries and consultation requests; send you appointment confirmations, service updates, and account notifications; send you promotions, specials, and product information where you have opted in; process payments and maintain our business records; and improve our website and services.
SMS / Text Messaging
By providing your phone number and opting in, you consent to receive SMS text messages from Bay Area Pool Service. There are two categories of messages: service messages (appointment confirmations, scheduling, reminders, and service updates) and marketing messages (promotions, specials, and product information).
Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP to any message. For help, reply HELP or contact us at (409) 795-0015 or info@bayaps.com. Opting out of SMS will not affect your ability to receive pool services.
We do not sell, rent, or share your mobile phone number or SMS opt-in information with third parties or affiliates for their marketing or promotional purposes. Mobile information will only be shared with service providers that help us operate our messaging program (such as our messaging platform), and only to the extent necessary to deliver the service. No mobile information will be shared with third parties for marketing purposes under any circumstances.
How We Share Information
We may share your information with trusted service providers who perform functions on our behalf (such as payment processing, scheduling, and messaging), subject to confidentiality obligations. We may also disclose information if required by law or to protect our rights. We do not sell your personal information.
Cookies
Our website uses cookies and similar technologies to operate the site, remember your preferences, and understand how visitors use our pages. You can control cookies through your browser settings.
Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission or storage is completely secure.
Your Choices and Rights
You may request access to, correction of, or deletion of your personal information by contacting us. You may opt out of marketing emails by using the unsubscribe link, and out of SMS by replying STOP.
Children's Privacy
Our services are not directed to children under 13, and we do not knowingly collect information from them.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Effective date" above shows when it was last revised.
Contact Us
Bay Area Pool Service
2256 Main Street, League City, Texas 77654
Phone: (409) 795-0015
Email: info@bayaps.com
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